Servicing & Diagnostics

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Full Service

STEP 1: ROAD TEST

  1. Check steering for pull / vibration / travel
  2. Check clutch for slip / judder
  3. Check brakes for pull / judder

STEP 2: VEHICLE ON FLOOR

  1. Check exterior lights operation
  2. Check seat belts (excluding any child seats if fitted and report)
  3. Check wipers condition and operation
  4. Check front washer operation, adjust washer jets if required and top up
  5. Check rear washer and wiper for condition and operation
  6. Check condition and tension of fan / aux. belt where visible
  7. Check instrument panel for warning lights and report
  8. Check / top up power steering reservoir (if applicable)

STEP 3: VEHICLE ON RAMP

  1. Check and report Wheel Alignment or Geometry
  2. Check steering gaiters, joints and dust covers
  3. Check propshaft, suspension joints and grease nipples where fitted
  4. Check wheel bearings for excessive play or noise
  5. Check inner and outer driveshaft gaiters
  6. Check tyres size, condition, tread depth, and fitment including spare
  7. Check clutch operation and top up fluid if applicable
  8. Check shock absorbers and spring condition (where visible)
  9. Check all road wheels for correct balance (including spare)
  10. Check and adjust tyre pressures (including spare)
  11. Check condition of brake pads and shoes
  12. Check condition of brake discs and drums
  13. Check condition of wheel cylinders, calipers and adjusters
  14. Check handbrake linkages
  15. Check exhaust system
  16. Check any items reported by customer

STEP 4: SERVICE TASKS

  1. Replace engine oil and engine oil filter
  2. Replace air filter
  3. Check coolant level and top up if required
  4. Check brake fluid level and top up if required
  5. Check anti-freeze strength MIN -20
  6. Check battery condition and grease terminals if accessible
  7. Lubricate accessible door hinges
  8. Lubricate bonnet catch

STEP 5: SCHEDULED SERVICE TASKS

  1. Check for timing belt replacement interval and report if due according to mileage or age
  2. Check for Pollen Filter replacement interval and report if due according to mileage or age
  3. Report if Spark Plugs are due to be changed according to mileage or age
  4. Reset vehicle service light where applicable / subject to data and tooling availability

INTERMEDIATE SERVICE

STEP 1: VEHICLE ON FLOOR

  1. Check exterior lights operation
  2. Check wipers condition and operation
  3. Check front washer operation and top up
  4. Check rear washer and wiper for condition and operation
  5. Check condition and tension of fan / aux. belt where visible
  6. Check instrument panel for warning lights and report

STEP 2: VEHICLE ON RAMP

  1. Check and report Wheel Alignment or Geometry
  2. Check wheel bearings for excessive play or noise
  3. Check tyres size, condition, tread depth, and fitment including spare
  4. Check shock absorbers and spring condition (where visible)
  5. Check all road wheels for correct balance (including spare)
  6. Check and adjust tyre pressures (including spare)
  7. Check condition of brake pads and shoes
  8. Check condition of brake discs and drums
  9. Check exhaust system

STEP 3: SERVICE TASKS

  1. Replace engine oil and engine oil filter
  2. Check coolant level and top up if required
  3. Check anti-freeze strength MIN -20
  4. Check brake fluid level and top up if required

STEP 4: ROAD TEST

  1. Road test

OUR CENTRES

IVERSON Hanwell

Opening Times:

  • Monday
  • 08:30 - 17:30
  • Tuesday
  • 08:30 - 17:30
  • Wednesday
  • 08:30 - 17:30
  • Thursday
  • 08:30 - 17:30
  • Friday
  • 08:30 - 17:30
  • Saturday
  • 08:30 - 17:00

IVERSON Chiswick

Opening Times:

  • Monday
  • 08:30 - 17:30
  • Tuesday
  • 08:30 - 17:30
  • Wednesday
  • 08:30 - 17:30
  • Thursday
  • 08:30 - 17:30
  • Friday
  • 08:30 - 17:30
  • Saturday
  • 08:30 - 17:00

IVERSON Northolt

Opening Times:

  • Monday
  • 08:30 - 17:30
  • Tuesday
  • 08:30 - 17:30
  • Wednesday
  • 08:30 - 17:30
  • Thursday
  • 08:30 - 17:30
  • Friday
  • 08:30 - 17:30
  • Saturday
  • 08:30 - 17:00

IVERSON Broadway Farnham Common

Opening Times:

  • Monday
  • 08:30 - 17:30
  • Tuesday
  • 08:30 - 17:30
  • Wednesday
  • 08:30 - 17:30
  • Thursday
  • 08:30 - 17:30
  • Friday
  • 08:30 - 17:30
  • Saturday
  • 08:30 - 17:00
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